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Contact Supervisor

Job Description

Make a Difference in Children's Lives: Contact Supervisor (3 Months + Ongoing)

Do you have a passion for supporting children and families? Are you a reliable and caring individual who enjoys working in a team environment?

Solihull Council are seeking a dedicated Family Time Supervisor to join their team. In this role, you will play a vital role in ensuring positive connections between looked-after children and their birth families.

Pay: £15.70 an hour

Location: Chelumunds Place (Solihull)

Hours: Full-Time, Mon-Fri

What you'll do:

  • Coordinate and supervise family time between children and their families at designated contact centers and community settings.
  • Create detailed observations and reports on your interactions with children and families.
  • Liaise with social workers and escalate any concerns you may have about a child's well-being.
  • Contribute to a positive and supportive environment for children and families during these visits.

What you'll bring:

  • A valid driver's license with access to a car for transporting children to and from family time.
  • A relevant qualification, such as NVQ Level 2 in Working with Children and Young People (or equivalent experience).
  • Experience working with children, young people, or families in a social care, educational, or voluntary setting.
  • A strong understanding of child development and the needs of children in care.
  • Excellent written communication skills to document observations and reports.
  • A commitment to safeguarding children and promoting their well-being.
  • A team player with a caring and reliable personality.

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at

Working with Service Care Solutions comes with many benefits, including:

  • A specialist consultant within an experience and dedicated recruitment team
  • Excellent rates of pay
  • Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.