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Family Support Worker

Job Description

Early Help - Chorley District Children and Family Wellbeing Service (CFW) is part of Lancashire County Council's Education and Children's Services. It offers early help and support to children, young people aged 0-19yrs+ (25yrs for young people with special educational needs and disabilities) and their families across Lancashire.

The service is committed to minimising the impact of any disadvantage for Lancashire children by working with them, their families, and communities as early as possible, enabling them to get the right support, in the right way, at the right time. The service responds as early as possible when a child, young person, or family needs support and this helps to prevent concerns escalating. Some of this work will be complex and challenging in nature and will consist of enduring needs.


  • The Family Support Worker is focused on planning and delivering the requirements to enable supervised contact between children and their parents/carers.
  • As a Family Support Worker, you will undertake appropriate assessment of the needs of Children Young People and their families, in line with the agreed Early Help Assessment Framework and 'team around the family' methodology. Within this you will be expected to deliver identified interventions with Children Young People and their families, as part of an agreed action plan to achieve positive outcomes.
  • Supervised arrangements will be structured in such a way that both the environment within which family time takes place and access to support for children, young people and families is safe, calm, respectful, engaging and fulfilling.
  • Family support workers ensure the needs of children and families are appropriately considered in regards, to the family contact experience and that sessions are safe and secure, through appropriate risk assessments.
  • Work with service users to build confidence and continue supportive programmes in the community and other settings as required.
  • Family support workers will operate mainly (but not exclusively) during the daytime and twilight operational hours which normally could potentially range between 8am and up until around 6.00pm. Flexible working is required to facilitate access and meet the needs of families some involvement in evening and weekend contact sessions therefore may be required.

What is required?

  • Professional and/or academic level 2 or above qualification or equivalent or substantial experience in Health & Social Care with specific focus on children.
  • Experience of working with children and adults individually or in groups and in a variety of settings which demonstrate the ability to quickly engage them, establish rapport and maintain positive relationships.
  • Ability to summarise and record transactions in an accurate and descriptive manner.
  • Enhanced DBS.
  • Car driver.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV -

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

  • A specialist dedicated Social Work consultant offering single point of contact.
  • An extensive & exclusive range of Social Work vacancies across the UK
  • Nationwide provider Social Work staff to over 200 local authorities.
  • Payroll service twice a week.
  • Ltd and PAYE payment options available.
  • Annual training budget of up to £250 and continued online CPD training.
  • Excellent Annual Loyalty schemes / bonuses.

DBS disclosures provided via fast-track online services free of charge.