Location: North West London
Rate: £22 P/H Ltd Umbrella - (£19.46 PAYE Inclusive)
Job Description:
Are you passionate about making a difference in the lives of individuals experiencing rough sleeping or at risk of rough sleeping?
We are seeking a dedicated Hotspot Outreach Worker to locate, engage, and provide support to those in need in the NW London area. In this role, you will work tirelessly to help individuals make positive changes in their lives and transition towards securing stable accommodation.
Key Responsibilities:
- Conducting outreach shifts at various times, including early mornings, nights, and weekends, in all weather conditions
- Engaging with individuals experiencing rough sleeping and those involved in street-based activities
- Collaborating with partner agencies to facilitate access to accommodation, healthcare services, substance use support, and other necessary resources
- Recording interactions accurately to ensure effective support and collaboration with professionals
- Previous experience in engaging and supporting individuals with severe and multiple unmet needs
- Effective communication skills with individuals requiring support
- Ability to record sensitive information in a timely manner
- Knowledge of homelessness-related issues such as the benefits system, substance use, mental or physical health, and housing
- Familiarity with safeguarding procedures and crisis management
- Strong time management and multitasking abilities
- Team player with excellent interpersonal skills
- Ability to work independently while adhering to risk management policies
- Proficiency in problem-solving in challenging situations
- Dedicated to a service user-focused approach and support planning
