Slough
Temp – 6 Months
Full Time
A fantastic opportunity has arisen for an experienced Housing Options/Needs Lead to join a Housing Needs team based in Slough. This is a key role leading a frontline team responsible for homelessness prevention, housing advice, and needs assessments, contributing directly to the council’s housing strategy. THE ROLE
As Housing Options Lead, you will oversee a team of Housing Needs Officers to deliver high-quality, customer-focused housing advice and homelessness services.
Key responsibilities include:
- Managing a team of 5-6 providing advice, prevention, relief, and statutory homelessness assessments under Part 7
- Leading and supporting complex casework, including decision-making on legal duties
- Ensuring efficient use of the council’s homeless prevention fund
- Representing the service across internal departments and external agencies
- Monitoring service performance and leading on continuous improvement initiatives
- Providing expert advice and guidance on housing law and complex housing cases
- Acting as duty manager in the absence of the Housing Demand Manager
The successful candidate will have previous experience in a similar Housing Options or Housing Needs Team Leader/Lead Officer role within a Local Authority setting.
Essential skills and experience:
- Extensive background in homelessness prevention and housing advice
- Strong understanding of relevant housing, homelessness, and immigration legislation
- Experience managing staff performance and service delivery in a frontline housing team
- Excellent partnership-building and stakeholder management skills
- Proven ability to manage complex caseloads and make legally compliant decisions
Working Hours: Full time, Monday to Friday
Length of Contract: 6-month temporary contract, with the potential to extend or become permanent
Rate: £37.00 per hour (LTD) / £31.75 per hour PAYE (inclusive of holiday pay) HOW TO APPLY
If interested in this role please apply using the link, or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
