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Housing Service Lead, Essex

Job Description

Job Title: Housing Senior Support Worker
Location: Essex and Norfolk - Remote with travel to Norwich, Ipswich, Colchester, Chelmsford, Southend
DBS Level: Enhanced Adult
Service Users: To be determined based on location confirmation.
Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8 am - 4 pm / 2 pm - 10 pm, 1 Saturday a month
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance Required: Yes

Lone Working: Yes
Working from Home: Yes
Number of Properties: Approximately ¾

Main Duties:
As a Senior Support Worker, your primary responsibilities will include:

  • Planning and delivering effective support and safety plans for service users, referring to specialist agencies when necessary.
  • Ensuring properties are adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment for residents.
  • Supporting residents in understanding their responsibilities to maintain benefits and tenancies, facilitating their transition back into independent living.
  • Empowering and motivating service users to identify and achieve their desired outcomes.
  • Collaborating with service users to develop move-on plans at the earliest opportunity, identifying realistic options for their future housing.

Essential Criteria:

  • Full UK Driving Licence
  • Valid Business Insurance for expense claims
  • Enhanced DBS Certificate
  • Availability to work Monday to Friday with occasional Saturday shifts
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in supporting individuals with complex needs