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HR Consultant

Job Description

Job title - HR Consultant
Location - London, E16
Contract - Temporary ongoing
Hours - Full Time 36
Start Date: ASAP

We are recruiting for a temporary HR Consultant. The successful candidate will be responsible for delivering high quality and consistent advice, guidance and solutions to people managers and employees across all aspects of HR policy and procedure, in line with legislative parameters. They will also provide appropriate solutions, such as guidance, coaching, and workshops to support line managers to become effective people managers. This is a challenging role that requires good knowledge of all aspects of employee relations, relevant employment legislation, key matters, and current trends within HR. The ideal candidate will have experience of providing clear and unambiguous advice on HR issues, exercising judgment and analytical skills.

Duties would include:

  • Deliver a professional advice and consultancy service that meets strategic objectives and positively influences the employee's experience
  • Assess all cases before determining the appropriate route for resolution, e.g., via discussion, mediation, or facilitated conversation, prior to progressing through a formal process
  • Carry out job evaluation in accordance with the relevant job evaluation scheme and local conventions, ensuring roles are benchmarked and outcomes are consistent, and conveyed within the agreed timescales
  • Maintain accurate and up to date records of all casework and other activities, e.g., restructures and job evaluation, in the appropriate management information solution
  • Proactively manage all assigned cases, e.g., resolution (grievance, bullying & harassment), disciplinary, capability, sickness, and other activity, e.g., organisational change, job evaluation and TUPE transfers
  • Continuously review HR policy, procedure, or guidance, and recommend improvements to ensure they are current and fit for purpose. Develop and update supplementary information, e.g., guidance, template letters, etc.
  • Develop effective relationships with managers in business areas and with HR&OD (Human Resources & Organisational Development) colleagues to share best practice and drive service improvements

Essential criteria and experience:

  • MCIPD or equivalent
  • Good knowledge of all aspects of employee relations
  • Knowledge of relevant employment legislation, key matters, and current trends within HR
  • Good knowledge of fundamental HR policies and processes and their application in reaching a successful resolution
  • Experience of building effective relationships and working closely with managers to deliver organisational focused outcomes
  • Experience of leading change projects in large, diverse organisations
  • Experience of providing clear and unambiguous advice on HR issues, exercising judgment and analytical skills
  • Excellent stakeholder management
  • Proficiency in IT (Information Technology) applications, including MS Teams, Word and Excel
  • Data awareness and understanding of statistics
  • Strong orientation towards customer experience and responsiveness
  • Ability to maintain confidentiality and sensitivity in all circumstances

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to