Oxford
Homeless Service
Permanent Contract
Full Time
£23,000.00 to £25,000.00
This is a fantastic opportunity to join a leading Housing Association in Oxford, supporting vulnerable individuals in a supported housing setting as part of a dedicated care and support team.
THE ROLE
As an Intensive Housing Management Worker, you will be responsible for ensuring the smooth running and safety of a supported housing service, providing reactive support to residents and maintaining a safe environment in the absence of the support team.
- Carry out Health & Safety checks in line with organisational policies and procedures
- Maintain low levels of voids and ensure timely processing of void properties
- Provide reception duties including phone cover, visitor sign-ins, and coordination of transport
- Respond to resident enquiries and provide emotional and reactive support during crises
- Liaise with external agencies to ensure positive outcomes for residents
- Support tenancy sustainment by identifying and addressing licence breaches
- Maintain accurate reporting documentation and escalate safety concerns to senior staff
We are looking for someone with experience in a similar setting, or with strong transferable skills and a desire to support vulnerable individuals in a supported housing environment.
- Ability to remain calm and professional in challenging situations to help de-escalate conflict
- Excellent communication and interpersonal skills
- Strong organisation and multitasking capabilities
- Intermediate Microsoft Office skills and willingness to learn internal systems
- Previous experience in homelessness, substance misuse, or mental health support is desirable but not essential
36 Hours Per Week, Monday to Friday, 9am to 5pm (some flexibility required)
Permanent Contract
£23,000.00 to £25,000.00 per year, plus benefits
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on
01772 208966
to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
