Location: Blackpool, FY4
Contract: Permanent
Hours: 37 hours per week (specific schedule to be agreed within practice opening hours)
Salary: Competitive, based on experience + £150 SCS Welcome Bonus
Join Our Friendly, Forward-Thinking GP Practice We are seeking an experienced Medical Receptionist to join our busy, supportive team - a well-established GP training practice serving over 12,000 patients. This is an exciting opportunity to be part of a progressive healthcare environment where patient care and teamwork are top priorities.
About the Role You will be the first point of contact for patients, providing a professional, friendly, and efficient reception and administrative service. Your responsibilities will include greeting and assisting patients, managing appointments, handling queries, processing prescriptions, and ensuring the smooth day-to-day running of the front desk.
Key Responsibilities
- Welcome and assist patients and visitors in person and by phone
- Book, cancel, and manage appointments and home visits
- Register new patients and manage temporary registrations
- Process prescriptions accurately and in line with practice protocols
- Handle incoming and outgoing mail
- Manage patient results and direct to appropriate clinicians
- Maintain accurate electronic patient records (EMIS experience desirable)
- Scan and file clinical correspondence
- Ensure confidentiality, security, and patient data protection at all times
- Open and close the premises when scheduled
- Support clinical and admin teams with day-to-day duties and projects
- Maintain the reception and waiting area to a high standard
What We’re Looking For Essential:
- GCSEs in English and Maths (Grade C or above) or equivalent
- Previous experience in Medical Administration or GP Receptionist Duties
- Strong IT and communication skills
- Excellent telephone manner and interpersonal skills
- Knowledge of EMIS clinical system
Additional Details
- Flexibility to provide cover during holidays and sick leave required
- This role may involve working outside core office hours on occasion (1x AM weekend shift required per year for flu vaccination clinics)
To enquire about this position: Please email Eleanor on eleanor.binns@servicecare.org.uk or call Eleanor on 01772 208963
