Slough
Full Time
Temporary
Are you an experienced housing professional looking to make a difference in your community? We’re recruiting a Neighbourhood Officer to deliver high-quality housing management services within a designated patch across Slough THE ROLE
This is a key front-line role responsible for delivering effective and customer-focused housing management services across a defined neighbourhood area.
- Conduct tenancy sign-ups, new tenant visits and tenancy verification
- Manage estate inspections and monitor communal areas
- Investigate and resolve reports of anti-social behaviour and tenancy breaches
- Deliver environmental and capital improvement programmes within your area
- Collaborate with internal teams and external agencies to support residents
- Provide inclusive housing services tailored to vulnerable customers
- Support customer engagement and opportunities for residents to influence service delivery
The ideal candidate will have previous experience in a housing management or neighbourhood officer role, with the ability to manage a busy caseload across multiple housing estates.
- Experience of tenancy and estate management, including ASB and tenancy fraud
- Strong understanding of housing legislation, tenancy enforcement and best practice
- Ability to build constructive relationships with residents and partner agencies
- Excellent verbal and written communication skills, including report writing
- Ability to work independently, manage time effectively and meet tight deadlines
- Must have Valid UK Driving License and access to own vehicle
WORKING HOURS: 9am–5pm, Monday to Friday
LENGTH OF CONTRACT: 3 Month Contract, with Temp to Perm opportunity
RATE: £25.00 per hour LTD / £21.45 per hour PAYE (inclusive of holiday pay) HOW TO APPLY
To apply for this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
