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Payroll Officer

Job Description

Service Care Solutions are looming for a Payroll Officer to work within the Gwent Police on a 8-month contract.

Location: Cwmbran

Job role/Responsibilities:
To support the Payroll Manager and Senior Payroll Officer in ensuring prompt and efficient processing of all pay related transactions and returns including pension contributions and other employment related payments.

  • To ensure the accurate and timely payment of all salaries, overtime, expenses, and allowances in accordance with Force policies and Police and Staff regulations.
  • To liaise with and provide payroll related support to Pension Hub colleagues, as appropriate, on pension related issues affecting the Force.
  • To ensure the delivery of a prompt friendly and effective customer support service in line with agreed standards of service.
  • To provide financial advice and guidance to Police Officers and Police Staff with respect to payroll related entitlements including salaries, allowances, enhancements, expenses claims, salary deductions and pension contributions.
  • To ensure appropriate audit trails and financial records are always maintained.
  • To scrutinise audit and review payments made through the Forces Payroll to ensure accuracy, appropriateness, and value for money. This will include the pro-active validation and verification of payroll transactions, trend analysis and exception reporting.
  • To work alongside colleagues from the HR and Finance departments to ensure high levels of data integrity and accuracy are maintained and accurate supporting payroll information is provided for internal and external reporting.
  • To undertake training and familiarisation throughout the Force with respect to payroll processes and the claiming of entitlements and expenses.
  • Identify, investigate, and resolve discrepancies in payroll records.
  • Prepare and re-charge Seconded Officer salary costs in an accurate and timely manner ensuring financial procedure are followed.
  • Maintain an up-to-date knowledge of the latest statutory legislation and regulations, including PAYE, SMP, SSP, etc., providing advice to others when required.

Education/Knowledge/Experience required:

  • Must have a recognised business or payroll administration qualification at NVQ Level 4 or equivalent or be able to demonstrate the skills and experience necessary to supervise a Payroll Services function.
  • Must be able to evidence continued professional development.
  • Must be able to evidence previous experience of working within a busy payroll services function within a large multi-disciplined organisation.
  • Must be able to evidence previous experience of using computerised Payroll and HR systems.
  • Must have experience of dealing with large volumes of payroll transactions.
  • Must have experience of dealing with complex payroll issues and calculations.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400.