Location: Barnsley
Client: Barnsley Metropolitan Borough Council
Sector: Public / Local Government
Salary: £15.66
Contract Type: Temp (3 months)
Hours: Monday – Thursday (8:30 AM – 4:30 PM), Friday (8:30 AM – 4:00 PM).
Role Overview
To provide a high-quality customer service in greeting and welcoming all families and professionals, both face-to-face and by telephone. The postholder will also provide general and complex administrative support for the service.
Key Duties May Include
- Greeting and welcoming all visitors in a positive, respectful, and responsive manner
- Providing a customer-focused reception service and managing enquiries via telephone and email
- Working as part of a multi-agency team offering clerical and administrative support
- Procuring goods and maintaining accurate records of orders, purchases, deliveries, and payments
- Preparing and reconciling invoices and banking payments
- Managing and monitoring petty cash in line with financial procedures
- Organising meetings, including minute-taking, agendas, and relevant documentation
- Handling meeting room bookings, preparation, clearance, and security
- Sorting and distributing incoming/outgoing post with proper record-keeping
- Monitoring and maintaining stock levels
- Setting up and maintaining both manual and electronic filing systems
- Producing letters and leaflets using Microsoft Office and internet/email
- Entering and updating personal data on electronic systems
- Assisting with staff absence returns and flexi-time/TOIL record updates
- Performing general and complex administrative duties as required
- Deliver a consistent, professional front-of-house experience
- Ensure accurate administrative records and efficient procurement practices
- Support team operations through effective information management
- Coordinate with internal and external stakeholders professionally
- Ensure compliance with all relevant council procedures and policies
- 4 GCSEs (Grades A–C) or equivalent, or substantial relevant experience
- Willingness to work towards NVQ Level 2 in Customer Care or Business Administration
- Strong IT skills and experience with Microsoft Outlook, Word, Publisher, and Excel
- Ability to communicate effectively with a wide range of people
- Organisational and prioritisation skills
- Ability to work well independently and within a team
- High level of tact, diplomacy, and professionalism
- Strong understanding of partnership working and multi-agency collaboration
- Fluent spoken English to meet public sector requirements
- Understanding of equality, diversity, data protection, and health and safety requirements
- Willingness to work flexibly to meet operational needs
- Commitment to training and continuous professional development
- Alignment with the council’s values, vision, and behaviours
- Willingness and ability to travel as required
- Undertake other duties relevant to the grade of the post as required
At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.
To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on 01772208964 or email on Jack.Lonsdale@Servicecare.org.uk
