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Referral Officer

Job Description

Job Title: Referral Officer
Location: Leeds
Contract Type: 6 month Temp (Possibility of perm)
Salary: £15.62 Umbrella p/h

Service Care Solutions are looking for a Referral Officer to join our client's team in Leeds. You will be responsible for being the first point of contact for referrals received from external stakeholders regarding suitability and eligibility for placement.

Key Responsibilities

  • Process referrals promptly and efficiently, ensuring all necessary information is accurately recorded and updated.
  • Utilise analytical skills to identify and address any discrepancies or irregularities in referral documentation, promptly notifying the Referral Hub Manager as per established protocols.
  • Collaborate with colleagues and managers to make timely and well-informed decisions regarding the placement of potential residents, adhering to contractual and internal policies.
  • Conduct thorough assessments to determine suitable placements for individuals in sensitive addresses, considering complex criteria and documenting any associated risks in a clear and defensible manner.
  • Manage administrative duties including the coordination and consolidation of feedback narratives from residents, ensuring compliance with local and national policies.

What We're Looking For

  • Familiarity with safeguarding processes and proficient in conducting risk assessments.
  • Exceptional communication skills and adept at managing time effectively.
  • Proficiency in using Microsoft Package and other relevant IT tools.
  • Demonstrated ability to work both independently and collaboratively within a dynamic Referral Team environment.

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to