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Scheme Housing Officer

Job Description

Scheme Manager
South West London
Older People Housing
3 Month Contract
35 Hours Per Week
£20.81 LTD / £17.74 PAYE (inc hol)

A leading Housing Association, is seeking a Scheme Manager to oversee two Older Persons Independent Living schemes in South West London (Streatham and Thornton Heath). This is a great opportunity for someone with excellent communication skills and a proactive approach to scheme management.

THE ROLE
As a Scheme Manager, you will be responsible for delivering effective housing management and support services to older residents, ensuring a safe and well-maintained living environment. Key responsibilities include:

  • Managing the day-to-day operations of Older Persons Independent Living schemes.
  • Providing tenancy management support, including lettings, arrears management, and anti-social behaviour resolution.
  • Conducting regular scheme inspections and ensuring buildings are safe and attractive.
  • Supporting residents with welfare checks and referrals for additional care and support.
  • Liaising with internal teams and external agencies to address residents' needs.
  • Responding effectively to emergencies, such as lift breakdowns or unexpected resident incidents.
  • Encouraging resident engagement through meetings, surveys, and newsletters.
  • Ensuring compliance with health and safety legislation and housing regulations.


THE CANDIDATE
The ideal candidate will have previous experience in a similar role within housing or supported living, particularly with older persons' schemes. Additional requirements:

  • Strong understanding of care and support services, including relevant legislation.
  • Excellent interpersonal and communication skills, with the ability to liaise with residents, partners, and agencies.
  • Ability to work independently, manage multiple tasks, and prioritise effectively.
  • Strong IT skills, including proficiency in Microsoft Office and housing management systems.
  • A full UK driving licence and access to a vehicle


THE CONTRACT

  • 35 hours per week (Monday to Friday, 9 AM - 5 PM).
  • 3-month contract, with potential for temp-to-perm.
  • Pay: £20.81 per hour LTD company rate / £17.74 per hour PAYE (inclusive of holiday pay).


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

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