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Senior HR Consultant

Job Description

Job title - Senior HR Consultant
Location - London, E16
Contract - Temporary ongoing
Hours - Full Time 36
Start Date: ASAP

We are recruiting for a temporary Senior HR Consultant. The successful candidate will be responsible for delivering high-quality and consistent advice, guidance, and solutions to people managers and employees across all aspects of HR policy and procedure. They will also be responsible for managing a team within the HR Advice and Consultancy service to provide high-quality and consistent advice on the application of HR policy and procedures, including complex casework and organisational change.

Duties would include:

  • Manage the performance and development of the assigned team to ensure managers and employees receive consistent and up to date advice, in a way that positively influences the employee's experience.
  • Deliver a professional advice and consultancy service that meets strategic objectives, and covers the employee life cycle, including resourcing, probation, induction, performance management, employee relations cases and organisational change.
  • Ensure the assigned team maintain accurate and up to date records of all casework in the centralised case management solution.
  • Provide coaching and support to the assigned team to ensure the provision of consistent advice to managers.
  • Ensure the assigned team proactively manage cases, e.g., resolution (grievance, bullying & harassment), disciplinary, capability, sickness and other activity, e.g., organisational change, job evaluation and TUPE transfers.
  • Actively monitor and learn from the application of HR policy, procedure or guidance, and recommend improvements, ensuring they are current and fit for purpose. Develop and update procedures and guidance as required.
  • Provide managers with the skills and knowledge to manage people in accordance with our core people management policies, e.g., through the creation and delivery of workshops, coaching and other initiatives.
  • Lead HR projects and initiatives as assigned.
  • Develop effective relationships with managers in business areas and with HR colleagues to share best practice and drive service improvements.

Essential criteria and experience:

  • Good knowledge of all aspects of employee relations
  • Knowledge of relevant employment legislation, key matters and current trends within HR
  • Good knowledge of fundamental HR policies and processes and their application in reaching a successful resolution
  • MCIPD or equivalent
  • Strong orientation towards customer experience and responsiveness
  • Experience of building effective relationships and working closely with managers to deliver organisational-focused outcomes
  • Experience of leading change projects in large, diverse organisations
  • Experience of providing clear and unambiguous advice on HR issues, exercising judgement and analytical skills

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to