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Social Care Worker

Job Description

? Join Our Team as a Social Care Worker – Adult Front Door Service ?
? Location: Worcestershire
? Apply by sending your CV to: john.deane@servicecare.org.uk
? Full-Time | Permanent Role

Are you passionate about supporting adults to live independently and improve their wellbeing? We’re looking for a dedicated Social Care Worker to join the Adult Front Door team within Worcestershire County Council’s People Directorate.

This is your chance to make a real difference at the first point of contact – where early intervention, strength-based conversations, and positive outcomes begin.

? What You’ll Be Doing:
  • Working with adults and carers using a strength-based approach, empowering them to live independently and access the right support.

  • Providing an effective telephone consultation and referral service for adults seeking support or advice about adult social care.

  • Supporting people in times of crisis, helping them regain control and plan for the future.

  • Engaging with internal and external professionals to create a joined-up, multi-agency approach.

  • Identifying safeguarding concerns and contributing to robust adult protection processes.

  • Supporting the delivery of Care Act 2014 responsibilities and understanding the implications of the Mental Capacity Act 2005.

? What We’re Looking For: You’ll have:

  • Significant experience in adult social care or health, particularly supporting people with learning disabilities, mental health needs, dementia, and long-term conditions.

  • Proven experience in assessing needs, developing support plans, and contributing to person-centred outcomes.

  • Confidence in engaging with individuals, carers, and professionals in a thoughtful, sensitive, and proactive manner.

  • Strong IT and record-keeping skills, with the ability to maintain accurate and detailed case notes.

  • A Level 3 qualification in Health and Social Care (or equivalent experience).

  • A commitment to equality, anti-oppressive practice, and ongoing professional development.

? You’ll Also Need:
  • Excellent knowledge of safeguarding, the Mental Capacity Act, and how to access community and universal services.

  • Experience in quality assurance, auditing, and evidence-based practice.

  • Strong organisational, communication, and problem-solving skills.

  • The ability to travel throughout Worcestershire, sometimes to areas not served by public transport.

? Why Join Us? You’ll be part of a forward-thinking team committed to early intervention, prevention, and putting people at the centre of their own care. You'll work in a supportive environment with regular supervision, opportunities for training, and the chance to develop your social care career with a well-respected local authority.

? Ready to Apply? Please send your CV to:
John Deane – Recruitment Consultant
? john.deane@servicecare.org.uk