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Contract Manager

Job Description

Job Advert – Repairs Contract Manager (London Borough Council)

Client: Local Authority – London Borough
Job Title: Repairs Contract Manager
Location: London (Hybrid – 2 to 3 days per week in the office)
Contract: Ongoing Temporary Contract
Pay Rate: £500 per day Umbrella LTD / £360 per day PAYE
Start Date: ASAP

About the Role: We’re currently recruiting for an experienced Repairs Contract Manager to oversee the delivery of a major Responsive Maintenance, Void Property Works, and Minor Planned Works contract for a Local Authority in London. This is a high-impact leadership role responsible for contract performance, operational governance, and managing a team of technical officers on the ground.
You will ensure the service is effective, value-driven, and responsive to the needs of diverse neighbourhoods and communities, while maintaining high levels of customer satisfaction and contractual compliance.

Key Responsibilities:
  • Take full client-side responsibility for the General Build contract including responsive repairs and void works
  • Lead and manage a team of technical officers to oversee daily contractor performance
  • Chair contract governance meetings, manage variations, enforce sanctions, and ensure KPI targets are achieved
  • Monitor and report on a repairs budget of approx. £14m, ensuring value for money and effective cost control
  • Manage and respond to disrepair claims in collaboration with legal services
  • Oversee delivery of minor planned works and contribute to preventative maintenance planning
  • Lead leaseholder Section 20 consultations and act as a witness in tribunals as needed
  • Engage with internal and external stakeholders to develop service improvement plans
  • Deputise for the Head of Repairs when required and represent the service at senior meetings
What We’re Looking For:
  • Proven experience managing multi-million-pound repairs and maintenance contracts
  • Strong leadership experience with the ability to inspire and manage multidisciplinary teams
  • Expert understanding of responsive repairs, compliance, and housing legislation
  • Experience managing disrepair cases, legal liaison, and S20 consultations
  • Advanced communication, negotiation, and reporting skills
  • Ability to drive service improvement through innovation and resident engagement
  • HHSRS-qualified and familiar with contract performance frameworks
  • Degree or equivalent qualification in Construction, Surveying, or Contract Management preferred
How to Apply: If you're interested in this opportunity or would like to find out about other similar roles, please get in touch on 01772 208967
or email james.glover@servicecare.org.uk.