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Neighbourhood Assistant

Job Description

Neighbourhood Assistant
Glamorgan, South Wales
Full Time
We are looking for a confident and knowledgeable Neighbourhood Assistant to join a team based in Glamorgan on a full time, temporary basis. The main purposes will be to provide a focused and responsive estate-based housing management service, and to deal with the low level estate management problems in a timely manner. The Neighbourhood Assistant will provide assistance to the Neighbourhood Manager, carrying out home visits, fire risk assessment and all levels of estate management including anti social behaviour.
Role Expectations

  • To deliver a customer focused housing management service to the community
  • Supporting tenants through partnership working, and early intervention to successfully manage their tenancies
  • Carry out property and estate inspections and resolve any issues identified
  • Assisting and communicating with the Neighbourhood Manager
  • Ensure tenants properties and estates comply with legislation and agreed standards
  • Work alongside the community to develop community-based solutions
  • Serve relevant legal notices in accordance with policies and procedures
  • Achieve key performance targets and support the Neighbourhood Manager in attaining these
  • Adhere to Health and Safety legislation and relevant Council policies, as well as taking reasonable care for the health and safety of yourself and others
  • Adhere to the Council's Environment Policy while carrying out duties

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to