Sevenoaks, Kent
Temp – 6 Months
Full Time Are you passionate about creating safe, thriving communities and supporting tenants to build sustainable lives? We're working with a leading Housing Association in Kent to recruit an experienced Neighbourhood Housing Officer on a temporary ongoing basis. THE ROLE
This is a key frontline role responsible for managing tenancies, supporting sustainable living, and maintaining safe and welcoming neighbourhoods.
- Manage a portfolio of tenancies across all tenures, delivering tailored, proactive housing services.
- Support new tenants to settle into their homes and understand their responsibilities.
- Handle tenancy changes, including transfers, mutual exchanges, and under-occupation.
- Respond to and manage reports of anti-social behaviour, safeguarding, and tenancy breaches.
- Prepare legal documentation and attend court where necessary.
- Conduct estate inspections and take action to improve environmental conditions.
- Promote tenant engagement and connect residents with training, employment, and financial wellbeing resources.
We are seeking a confident and experienced Housing professional with a background in tenancy or neighbourhood management.
- Previous experience in a similar Housing Officer or Tenancy Officer role is essential.
- Strong understanding of housing legislation and best practice.
- Excellent interpersonal and communication skills with a customer-focused approach.
- Able to manage complex cases under pressure and meet performance targets.
- IT literate with experience in using housing or CRM systems.
Full time, Monday- Friday
Length of Contract: 6 Month Contract, potential for extension
Rate: The pay for the role is £24.00 per hour LTD company rate. The PAYE equivalent is £20.46 per hour, inclusive of holiday pay. HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
