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Neighbourhood Officer

Job Description

Neighbourhood Officer/Housing Officer
Temporary (3 Month Contract, Likely to Extend)
Ipswich - Babergh District
Driving License and Basic DBS Required

Our client, a Local Authority based in Ipswich, is looking for a Neighbourhood Officer to start immediately. As a Neighbourhood Officer your role will include:

  • Providing an effective proactive neighbourhood management service
  • Being responsible for the management of communal spaces, facilities and HRA land within Babergh and Mid Suffolk Districts with a focus on the health, safety and the welfare of residents
  • Supporting colleagues within the Housing Service to provide excellent customer service, resolve complaints and develop service improvements based on customer feedback.
  • Working collaboratively with other teams to ensure housing communities remain places where people want to live and lead healthy and independent lives
  • Be a visible presence in our neighbourhoods and communities identifiable and recognisable by residents.
  • Managing your own diary and caseloads


  • Experience - must be able to hit the ground running
  • Have solid experience of working in a relevant specialist area which could include housing, estate management or community work
  • Have a flexible approach to the role and pick up work outside of one's own specialism
  • Be committed to providing a high level of customer service
  • Have excellent communication skills, written and verbal.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to