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Neighbourhood Response Officer

Job Description

Neighbourhood Response Officer
North London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest)
Start Date: 20/05
Temporary - 1 month rolling contract
Full Time, 36 hours per week
Hybrid working available

We are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is dedicated to ensuring that their estates are places where residents thrive. They operate in a rewarding environment, providing support to vulnerable customers and tackling anti-social behaviour.

Key Responsibilities:

  • Collaborate with other teams, external agencies, and residents to maintain clean and safe Clarion Neighbourhoods.
  • Conduct fire risk assessments and estate inspections.
  • Investigate breaches of tenancy and take appropriate action.
  • Develop and deliver neighbourhood plans and local offers.
  • Work with local resident groups to enhance community facilities, activities, and events.


  • Basic DBS required.
  • Minimum one year of experience as a housing officer or in a housing environment (transferable skills).
  • Driving license and access to own vehicle preferred.

Additional Information:

  • Regular travel across North London required to meet residents and fulfill business needs.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to