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Neighbourhood Response Officer

Job Description

🏘️ Job Title – Neighbourhood Response Officer
📍 Location – London SE20
📄 Contract – Temporary (6 Months)
⏰ Hours – Full time, 36 hours per week
🔍 Role summary – We are currently recruiting for a Neighbourhood Response Officer to join one of the UK’s largest housing associations. You'll be ensuring that neighbourhoods are clean, safe, and welcoming places to live. This includes tackling anti-social behaviour, supporting vulnerable residents, and working collaboratively with partner agencies.
 
💷 Salary – Umbrella: £23.56 | PAYE: £19.75 per hour
 
📌 Key Responsibilities:
 
  • Develop and deliver neighbourhood plans and local offers.
  • Conduct regular estate inspections and follow up on fire safety assessments.
  • Engage with local resident groups and external partners to improve the community.
  • Address breaches of tenancy and manage anti-social behaviour cases.
  • Conduct property visits, tenancy sign-ups, and evictions when necessary.
  • Work collaboratively with internal teams and external agencies.
 
✅ Requirements:
 
  • Experience providing excellent customer service.
  • Strong interpersonal skills and confidence to work alone.
  • Ability to work under pressure and handle sensitive issues.
  • Knowledge of tenancy and leasehold management.
  • Flexibility to work occasional evenings and weekends.
  • Full driving licence and willingness to travel locally.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

📞 If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to 📧 George.Westhead@servicecare.org.uk