Business Support Assistant

Business Support Assistant
Salary: £15.66 per hour (Umbrella)
Location: Glenfield (Leicestershire)
Client: Leicestershire County Council
Contract Type: Temporary (3 months)
Hours: Full time (37 hours per week)
About the Role: We currently have a vacancy within our Business Support Services HR team for a Business Support Assistant. This Grade 5 post offers an exciting opportunity to join a dynamic team supporting recruitment and HR operations. The role is based at County Hall, Glenfield, with hybrid working arrangements available. The successful candidate will play a key role in supporting pre-employment processes, including meeting and greeting candidates, coordinating interviews, and processing DBS checks. You’ll be liaising with recruiting managers, booking rooms, and sending interview invites, ensuring a smooth and professional experience for all involved.

Key Responsibilities

• Meet and greet candidates attending pre-employment checks
• Process DBS checks and maintain accurate records
• Coordinate interviews including sending invites and booking rooms
• Maintain appointment diaries and filing systems
• Liaise with internal teams and external agencies
• Handle incoming/outgoing calls, emails, and correspondence
• Provide general clerical support including data entry, typing, and document production
• Assist with organising service and training events
• Maintain supplies and process orders via I-procurement
• Support administrative tasks related to recruitment and onboarding

Experience & Knowledge
Essential:

• Recent clerical and database experience in an office environment
• Experience using Microsoft Office (Word, Excel, PowerPoint)
• Understanding of confidentiality and data protection
• Previous reception or customer-facing experience
• Knowledge of Leicestershire County Council and Children & Family Services

Desirable:

• Experience working in a large organisation or within HR/recruitment
• Familiarity with Ofsted requirements and inspection processes

Skills & Competencies

• Strong verbal and written communication skills
• Excellent organisational and time management abilities
• High level of accuracy and attention to detail
• Ability to work independently and as part of a team
• Good customer care and interpersonal skills
• Competent in handling sensitive and confidential information

Qualifications

• NVQ Level 2 or equivalent in literacy and numeracy
• Word processing and audio typing skills
• Training in Microsoft Office applications

Other Requirements

• Commitment to equal opportunities and high-quality service delivery
• Willingness to learn and adapt to new systems and processes
• Ability to work flexibly and attend occasional meetings or training outside normal hours
• Must be able to perform duties with reasonable adjustments under the Equality Act 2010

If you are interested in the role and would like to contact me for further information on the role you can contact myself on the details below.

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on 01772208964 or email on Jack.Lonsdale@Servicecare.org.uk